Due to the high demand, winter transportation can be very hectic and may cause some delays, depending on the weather and driver availability. Although this last one is very high, the demand is greater; customers may sometimes be forced to wait until the next trip in order to transport their cars. Therefore, it is very important that when shipping during this time it is done in advance, especially if you have a schedule to stick to. This will allows you to plan ahead, book with enough time and give you a chance for a plan B in case the situation calls for it.
With this said, the first thing to mark on your car transport service list are the dates, make sure you provide the first available pick up date as sometimes last minute cancellations may occur and open spots for waiting customers. If your schedule fits, then you will be lucky enough to transport your car earlier than you expected. If you are planning towards a delivery date, make sure you provide this information, this way agents can book your transportation according to this date. It is also important to ask how long transit time from the moment of pickup is, this will help you work with your schedule. This last part is sometimes conflictive for customers as some expect unrealistic delivery times. It is important to understand your car is not the only one on the truck, drivers also have different jobs and schedules, therefore you cannot expect things like same day deliveries, unless the distance is less than 500 miles, and even then, it is not guaranteed.
Moving on your list, you need to provide as much details as possible for your car. Car transportation during winter season is hectic enough and spots fill out quick, therefore the better you describe the conditions of your car, the better chance your agent has of booking the best transporter. Transporting inoperable cars is not impossible, as matter of fact, most carriers today if not all are equipped to transport these vehicles. Each condition is different so make sure you advise what the issue with the car is. As a rule of thumb, as long as it rolls and brakes, it’s rolled on and shipped.
The next items on your list to transport a car during winter season should be planning your payments and being ready to receive the car at the other end. Most companies will request a deposit once driver is confirmed to secure your spot on the carrier; the remainder will be due at delivery for the driver. Make sure you inquire how money is to be paid to driver as not being ready with payment will cause delays on driver’s schedule for other customers. Payments are done with cash, cashier’s check, or money order, very few drivers accept personal or company checks or credit cards upon delivery. If matter is escalated it can even cause higher fees as driver cannot deliver car without proper payment, if this occurs, your car will be delivered at a yard or storage, and storage fees will apply at your responsibility.